Law
Access to and use of the John Whitaker the Legend site is subject to the following terms and conditions and the laws of England and Wales
Please read the following terms and conditions of use before using this web site. In using this website, you agree to these terms and conditions of use. This web site is operated by John Whitaker the Legend Ltd registered in the UK 15848868 whose registered office is at: 8 Main Street, Bilton, Rugby, Warwickshire CV22 7NB
contact@johnwhitakerthelegend.com
Products
The company John Whitaker the Legend Ltd reserves the right to determine and to modify the list of the products on sale on its site, and this without notice. No compensation, in case of interruption of the sale of a product, could for this reason be claimed. The photographs and descriptions of the products presented on the site tend to present the articles with the greatest exactitude and do not have contractual character. The suppliers can at any time make their products evolve without their quality and their technical performances being decreased, which the customer accepts from now on.
Availability
The products are offered within the limits of available stocks. Exceptionally, simultaneous orders of the same product by several customers can create a temporary or definitive unavailability of these items after placing the order. The company John Whitaker the Legend declines any responsibility in case of cancellation of the printing of any item
Prices
The prices posted on the site are expressed in pounds sterling and additionally noted are the costs of delivery, packing and insurance (Insurance provided to limited amounts by Royal Mail). The prices and fees are those displayed on the site on the day of the order. Delivery and packaging costs are mentioned in the shopping cart, at the time of the validation of the order by the customer. The price invoiced to the Customer is the price indicated on the order confirmation sent by www.johnwhitaakerthelegend.com. If one or more taxes or contributions were to be created or modified, in rise or in fall, this change could be reflected on the selling price of the products present on the site. However, a price cannot be modified once your order has been validated.
Ordering
To place an order, the customer must indicate the following information: civil status, surname, first names, email, telephone number and desired billing and delivery address.
The customer places an order on the site using the online sales procedure. Once the basket is validated, the customer chooses the address and the delivery method, then validates the payment method, this last step formalizing the sales contract with www.johnwhitakerthelegend.com Any order implies acceptance of the prices and descriptions of the products available for sale.
www.johnwhitakerthelegend.com acknowledges receipt of the order, as soon as it is validated, by sending an email to the customer. In the event that a product is not available, the customer will be informed by email. In certain cases, in particular for defect of payment, erroneous address or any other problem related to the account, the company John Whitaker the Legend Ltd reserves the right to block the order until the resolution of problem. For any question relative to the follow-up of an order, the customer can consult the customer service on xxxx.
Payment
The payment of the order is made by credit card, Visa, Mastercard, or Paypal. Payments are made in sterling. Prices are payable in cash without discount on the day of the order. When the payment is made by credit card by the customer, the site is subject to a 3D SECURE security system, the most reliable system of online payment. The shipment of the products is subject to the full and unconditional payment of the price.
Delivery
Orders are processed within a week of receipt. A delay of 5 working days may be necessary to ship the order. The delivery will depend on the availability of the products as well as the issuance of the bank authorizations. The products can only be delivered to the delivery address indicated by the customer during the ordering process.
The information stated by the customer, at the time of the order taking, engages this one: in the event of error in the wording of the co-ordinates of the recipient, www.johnwhitakerthelegend.com could not be held responsible for the impossibility in which it could be to deliver the product. The delivery costs are automatically calculated as soon as the customer constitutes his shopping cart and appear in the final amount when he completes his order. When the order is processed and sent, a confirmation email containing a number corresponding to the package will be sent to the Customer, this information will also be available on the customer account.
The products purchased on www.johnwhitakerthe legend are delivered exclusively in Great Britain by Royal Mail. For any parcel arriving damaged or already opened, the customer will have to refuse the delivery and to ask that the parcel is turned over to the company John Whitaker the Legend Ltd. A new parcel will then be reshipped as soon as possible or the order can be cancelled at the request of the customer.
The responsibility of the company John Whitaker the Legend cannot be committed for a delay of delivery. The overtaking of deadline cannot give place to damages.
Cancellation and right of retraction
According to the Code of the Consumption, the customer has a 14 days deadline as from the reception by him of the products to exercise his right of retractation without having to justify reasons. The customer may retract by sending by mail the retraction form appearing on the site, fully and correctly filled in or a document containing the information required by this form. The customer returns the products to the company John Whitaker the Legend Ltd without excessive delay and, at the latest, within 14 days following the communication of his decision to retract at the following address 43 Carlton Road, Bilton, Rugby CV22 7PD United Kingdom. The returned products must imperatively be in perfect state and given in their original packing, to which it is added a packing covering the totality of the products.
The product(s) must not bear any traces of use. The customer shall return the product(s) together with the original invoice and the completed return form. The customer shall only bear the direct costs of returning the product(s), which shall be carried out by the post office or a carrier of his choice. When the right of withdrawal is exercised, the company is obliged to reimburse the client for all sums paid, including delivery costs, at the latest within 14 days from the date on which it is informed of the client’s decision to withdraw.
However, the company will defer the refund until the product(s) have been recovered, or until the client has provided proof of shipment of the product(s), whichever comes first. The company will refund using the same payment method as the one used by the customer for the initial transaction. In case of abnormal or abusive returns, www.johnwhitakerthelegend,com reserves the right to refuse a subsequent order.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Professional advice
Information provided on pages held at this site and in any documents downloaded from this site is provided for general information only. It is subject to change without notice. John Whitaker the Legend Ltd is not responsible for any inaccuracies and makes no representation and gives no warranty as to its accuracy. Since the information was not prepared for you personally, it is not intended to form recommendations or advice. It is your sole responsibility to satisfy yourself that the information is suitable for your purposes.
Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship.
Returns and refund policy
We offer a 30-day return policy for all unused and unopened packages. Customers may return items for a full refund within 30 days of purchase, provided they are in their original condition, are un-read and in their original packaging. You may request a return within 7 days of delivery for a refund less the post and packing charge.
Exclusion and limitation of liability
Except in the case of death or personal injury due to the negligence of John Whitaker the Legend Ltd, John Whitaker the Legend Ltd shall be under no liability to you whatsoever whether in contract, tort or otherwise for any direct, indirect or consequential loss or damages whatsoever including, without limitation, loss of contracts, profits, anticipated savings, revenue, business, data, stoppage to other work or direct howsoever arising, due to your use of or in connection with this website.
The material and information provided on this web site are provided without any warranties and implied terms and conditions are excluded.
Links to other sites
John Whitaker the Legend Ltd cannot be held liable for any material or representations contained in other websites, nor does John Whitaker the Legend Ltd endorse or make representations in respect to such websites.
All links are used at your own risk. In invoking links to other sites, you agree to accept these conditions of use.